Mini of Downtown Los Angeles

Beautiful experience, I was getting my car serviced and I walked over to mini to check them out. The manager Mav so nice he's is super sweet and kind. The sales Paul super cool and down to earth. They pulled all strings to make sure I got the car I wanted. Luckily it was on the lot and I was able to drive off in my new countryman. I'm super happy 5th lease with this dealer and they never stop surprising me. I can't forget Cole who got my apps and car ready to go. Awesome experience and I hope to keep coming back in the future. Thank you! It is a super fun car to drive by the way.

I couldn't be happier with my Mini Electric!! The sales Team at MINI of Downtown LA especially James and Brayan were wonderful to work with. They helped me find the exact Trim and color-combo I was looking for at a great price. Seriously, I had been shopping around at a few other dealers that I felt were just trying to gouge me. This store is no games, no gimmicks, just great service. From the first phone call, to Finance and delivery, I can say this was by far the most pleasant car buying experience I’ve ever had. Thanks to Mark (I think his name was) in Finance who was also super helpful and FAST. Just drove my first 100-miles in my electric MINI and I LOVE IT. Thanks again MINI of Downtown LA. 10/10!

No one likes going to a car dealership but this place made the experience totally different and bearable. The staff were very polite and honest, yes! Honest! Gerson helped us find the right car and the manager, James was very helpful and Jenny who finished up our paper work was very prompt and kind. I highly recommend this mini location!

I hit a pot hole on the 110 in my Mini on the way to the Dodger game last night. Drive flat got me to their dealership. It was just before 6:00 and their service bay was closing up. Miguel was a rock star! He was able to get me a loaner while they are fixing my car. And he did it in plenty of time for me to make it to the seats right before the first pitch!!!! Thank you so much for going out of your way to help me out!!!!

A few years ago, I contacted Collin when I was in the market for a Mini, and I was truly impressed by his level of assistance. While I eventually opted for a different vehicle at that time, my curiosity about Mini recently resurfaced. Frustratingly, I encountered some difficulties with another dealership. However, when I reached out to Mini of DTLA, Collin promptly responded (again). Following a brief phone conversation, Collin gauged my preferences, matched me with the precise car I had in mind, and secured a financing arrangement that felt comfortable for me. When I arrived at the dealership to finalize the deal, Collin's professionalism, meticulous attention to detail, and his eagerness to assist me left a lasting impression. I was pleasantly surprised to find that I was "in and out" in less than an hour, and I remain deeply appreciative of his assistance. If you're currently in the market for a Mini or simply curious about what Mini has to offer, I highly recommend reaching out to Collin. You won't be disappointed.

I recently purchased a Mini Cooper 4-door at Nick Alexander Mini, and I had an excellent experience with my sales representative, Irak Garcia. He was extremely helpful and knowledgeable throughout the entire process. Not only did he help me find the perfect car for my needs, but he also made the paperwork and insurance process a breeze. I'm very happy with my purchase - my Moonwalk Grey Mini Cooper is everything I wanted and more. The dealership has a great selection of cars and their customer service is top-notch. Overall, I highly recommend Nick Alexander Mini for anyone in the market for a new or used car. And if you're lucky enough to work with Irak, you're in great hands! Thanks again for all your help.

100 stars for Paul, Christian and the entire team here! After a not so great experience at another dealership, Paul went above and beyond to source the exact car I wanted and negotiated a fantastic deal and then Christian took the time to show me around the car and get me all set up. I've never had so a fantastic experience. Don't go anywhere else! Thanks guys.